FAQ's
1. Why TravelPort?
Your organization can be confident when going with TravelPort. No other
travel management company is as focused on the unique needs of corporations
that rely on travel to succeed. By providing quality travel and related
services and solutions is how TravelPort got its start, and it's the reason
we've grown to where we are today. We know what every organization needs
from its travel service provider: attention, savings and results.
2. What are TravelPort vacation gift certificates?
It is the Multipurpose Tool for Sales and Marketing. The allure of free
travel is by far the most powerful incentive tool available in today's
marketplace. Why? Because India loves to travel and buyers will alter
their shopping behavior to get a free travel certificate. Why is that?
Travel is an attractive offer that we all want, but can't get it many
times. Travel not only has more allure, but it tends to attract the upper
demographic groups - the kind of customers you're looking for (upwardly
mobile, active professionals, comfortably retired, etc). Higher response
rates drive down marketing costs while better qualified responders' drive
up closing rates. When you use travel as your primary incentive tool,
it's a double win. You'll increase sales at a lower cost.
3. Why should a company use TravelPort vacation gift certificates
for incentive travel.
In fact, TravelPort Rewardz Travel Incentives have outperformed virtually
every other gift we've tested to date (cash, merchandise, promotional
items, and more). Best of all, the cost of our travel certificates is
comparable to what you're currently spending on incentive premiums, with
a much higher perceived value. But don't take our word for it; checkout
some of our clients at http://www.travelport.in/casestudies. We have been
doing this successfully for many years and are prepared to show you the
way too.
4. What Can be these cards and certificates be redeemed for?
A travel gift certificate from TravelPort is a flexible and unique gift.
It will be cherished long after most other gifts are forgotten. A gift
certificate may be purchased in any amount. It will act as a credit toward
any travel purchase the recipient chooses to make with TravelPort - to
anywhere in the world! Or if you prefer, you can purchase a specific trip.
The Certificate can be redeemed for vacation travel purchases made at
any TravelPort office in India. Eligible purchases include airline tickets,
hotel, car rental reservations, train tickets, cruises, tour. Certain
restrictions apply
5.How to redeem vacation Cards /Certificates?
Redemption Process
Step 1: Reservation Procedure :
a). victor@travelport.in
b). Call at 1800 22 2426 OR 26748000
c). Visit us at the address: Fair Link Centre, B, 64,
9th Floor, Off New Link Rd, Andheri (West),Mumbai. - 400 053.
Fax: 022 - 26735314.
Step 2:- Booking Process.
a). The Holder can visit TravelPort office to redeem Gift Voucher in person
or send by courier along with the booking preferences in easy self explanatory
form attached.
b). On Receipt of Inquiry and Gift Voucher, TravelPort will follow up
and as per request will proceed with bookings.
Step 3:- Confirmation.
TravelPort will issue the Confirmation Vouchers for the package Tour &
Travel services within 72 hours from receiving request for reservation,
TravelPort will inform about the Availability and Confirmation of Booking
request. (For Up gradation of package the confirmation voucher will be
issued on collection of actual difference amount.)
9. What do the gift certificates /cards include and exclude?
This Gift Voucher does not include any other services or facility not
mentioned and can be redeemed only once.
10. Are these gift certificates transferable?
The Gift Voucher are non-refundable, non-encashable, non-extendable &
non - negotiable, non - changeable, not saleable / transferable and exchangeable
for or cash and cannot be gifted by the winner to any one.
11. What if I'm quoted a lower price by someone else?
If you have a price for the vacation you want that's less than our quote,
please tell us! Maybe there are differences you or we missed, and perhaps
we can better that price, or maybe we're not comparing apples to apples.
In some cases, just booking a different flight could save you money. We'll
always make the effort to explain any price differences and, if we can
do better, we both win!